Preparing for the ‘new normal’: Cebu Pacific introduces measures for contactless flights
May 13, 2020
Many Filipinos are already yearning for the thrill
of new adventures. And for those looking forward to hop on that first flight as
soon as the situation gets better, they can be assured that Cebu Pacific is
more ready than ever to accompany every Juan on a safe journey to their desired
destinations.
As part of its preparation to fly again in the
near future, Cebu Pacific rolls out measures for contactless flights. Having
everyJuan’s health and safety in mind, the airline will continue to promote
social distancing and minimize face-to-face contact between passengers and
staff with the following guidelines:
Safety on
ground
All Cebu Pacific ground staff are required to wear
Personal Protective Equipment (PPEs) while on duty. Self-check in kiosks,
check-in and bag drop counters, as well as shuttle buses will be undergoing
frequent cleaning and disinfection procedures to ensure a clean environment.
Alcohol-based hand sanitizers will also be stationed at CEB passenger areas for
guest and staff use.
Self-check
in and no-touch boarding
Prior to their flights, passengers are strongly
advised to check-in online for faster processing and lesser human contact.
Travelers will also be expected to come to the airport at least tow (2) hours
early as check-in counters will be closed 60
minutes before their flights. When carrying more than two (2) luggages,
assign only one representative to go to the baggage drop-off counter. Upon
boarding, passengers will be required to hold out their boarding passes with
the barcode facing the airline staff, for touchless scanning.
Changes in
inflight experience
Wearing face masks will be mandatory for all
passengers for the duration of the flight. Passengers will have to stow their
own hand-carry bags in the overhead bins and will be expected to practice
self-disposal of trash and waste at the end of the flight. Middle seats will be
kept vacant as much as possible to give way for social distancing on board. Cabin
crew members will also be strictly implementing no changing of seats during the
flight. Orderly deplaning procedures must also be observed by everyone on
board.
Rapid crew
testing before flights
As part of CEB’s commitment to flatten the curve,
pilots and cabin crew members will undergo rapid antibody testing to ensure
that they are healthy and in top condition before boarding their flights. They
will be given their own PPEs and face masks to be worn on duty, gloves for
servicing passengers, as well as disinfectants to be used to clean the aisles
and seats in the cabin. Operating crew cleared for flights will also be given
PPEs and will be trained to assist and isolate guests on board, as needed.
Keeping
cabin air clean and safe
Those flying as soon as the quarantine is lifted
will be assured that the cabin air is clean and safe. The airline’s fleet of
Airbus jets are equipped with High Efficiency Particulate Arrestor (HEPA)
filters to block microscopic bacteria and virus clusters, including the Novel
CoronaVirus, with 99.9% efficiency. By average, air inside the cabin is also
changed every 3 minutes to maintain fresh and clean air.
Intensified aircraft
cleaning measures
Along with maintaining the air circulation in the
cabin safe and clean, the airline has also put in effect thorough daily
disinfection of all aircraft which follows procedures approved by the Bureau of
Quarantine and World Health Organization. These include misting of the cabin
using a disinfectant approved for Airbus jets, as well as regular sanitation of
all surfaces inside lavatories—from walls, sink, mirror, knobs, toilet bowl,
and floors in between flights. All lavatories will also be sanitized every 30
minutes during a flight.
With these safety measures, Cebu Pacific is
looking forward to safe and mindful travels as everyJuan eases into the new
normal and gets ready to fly again.
For urgent concerns, passengers can contact Cebu Pacific via website (http://bit.ly/CEBrequest) or contact +63288027070.
Latest announcements can
also be found on
CEB’s official Twitter (@CebuPacificAir) and Facebook pages.
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1 Sweet Thoughts
Love that this airline is making things safer to fly.
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